Managing your subscription: plan, usage, and renewal date
Your subscription dashboard is the one-page view of your current plan, usage so far this cycle, and next renewal. Every plan change starts here.
Getting there
- Click Account Settings in the sidebar.
- Select Billing & Payments.
- The Subscription tab is open by default.
What the page shows
Current plan
The main card lays out your active subscription:
| Field | Description |
|---|---|
| Status | Active (green badge), Ending Soon (cancelled but in grace period), or Expired |
| Monthly Credits | Credits included with this plan each cycle |
| Monthly Price | What you pay per billing cycle |
| Next Billing Date | When the subscription renews and a fresh allocation drops in |
Available balance
Your current total with a per-bucket breakdown. Two buckets:
- Monthly — credits from your subscription, use within the billing cycle.
- PAYG — one-time purchases plus your free signup credits, never expire.
See the credit system explained for consumption order and refund routing.
Usage this period
A progress bar plus three numbers: credits used, credits remaining, percentage of the allocation consumed. Useful for spotting whether the current plan size is right for you — if the bar is full halfway through every cycle, time to upgrade. If it never gets above 30%, time to consider downgrading.
Available actions
Change plan
Click Change Plan to upgrade or downgrade:
- Upgrade — immediate, with prorated billing (you only pay the difference). See upgrade your subscription.
- Downgrade — scheduled for next renewal. See downgrade your subscription.
Cancel subscription
Click Cancel Subscription to stop the plan. You keep full access until the current billing period ends — no immediate cutoff. See cancel subscription.
Other Billing & Payments tabs
Subscription (you are here)
Plan details, balance, usage, and the change/cancel actions.
Payment methods
Manage saved cards:
- View saved cards (last 4 digits and brand only — we never see your full card number)
- Add a new card
- Set the default
- Remove cards you no longer use
Credit usage
Detailed usage stats and trends over time. Useful for "is my plan the right size?" analysis.
How the billing cycle works
Your subscription runs on a 30-day billing cycle from the subscription start date (or last renewal).
Example timeline:
| Date | What happens |
|---|---|
| Jan 2 | You subscribe to the 10,500-credit plan; Monthly bucket = 10,500 |
| Jan 2 – Feb 1 | You use credits as you go — Monthly first, PAYG only if Monthly runs out |
| Feb 2 | Renewal: Monthly bucket reset to a fresh 10,500, card charged for the next cycle |
Unused monthly credits don't carry over — they're use-it-or-lose-it within the cycle. If you have unused credits you want to preserve, top up with PAYG instead of relying on the subscription — PAYG credits never expire.
Subscription statuses
| Status | Meaning |
|---|---|
| Active | Subscription running normally — renews automatically |
| Ending Soon | Cancellation scheduled — full access continues until period end, then it expires |
| Expired | Subscription ended, monthly bucket is now zero |
If you see Ending Soon, you can still reactivate before the period ends. See cancel subscription.
Pending changes
If you have scheduled a downgrade, the subscription page shows a banner with the new plan and the date it takes effect. You can cancel the scheduled downgrade from that banner anytime before the renewal date.
Quick actions
| I want to… | Action |
|---|---|
| Get more credits this month | Buy PAYG credits OR click Change Plan for a higher tier |
| Reduce my monthly plan size | Click Change Plan, pick a smaller tier |
| Stop the subscription | Click Cancel Subscription |
| Add or remove a card | Open the Payment Methods tab |
| See historical usage | Open the Credit Usage tab |
| Buy one-time credits | Open Buy Credits from the sidebar |
Next steps
Related questions
Still stuck? Email support