How do I see my current credit balance in Valid Email Checker?

Last updated May 20, 2026Pricing & credits

Valid Email Checker shows your credit balance in three places, depending on what you are doing. The sidebar widget is the always-on view; the Credits History page gives you a running ledger; and the Buy Credits page surfaces the same totals when you are mid-purchase.

The sidebar credit pill (primary view)

On every dashboard page, the left sidebar carries an indigo pill near the top that reads something like "1,247 Credits" with a coin icon. That is your total balance — Monthly plus Pay-As-You-Go combined into a single number. The widget updates automatically as you verify, refund, or top up. No refresh needed in most cases.

Click the pill to expand a small popover showing the breakdown by bucket: Monthly credits on top, Pay-As-You-Go below, and the total in bold at the bottom. If your Monthly bucket is empty, that row is hidden and only the PAYG number shows. For a deeper read on the widget, see how to read the credit balance widget.

Credits History (the audit trail)

Navigate to /credits-history from the sidebar. The "Balance" column on every row shows your total balance immediately after that transaction. Reading top-to-bottom (newest first), the topmost row's balance is your current balance. This is useful when you want to confirm a specific deduction or refund landed correctly.

Buy Credits page

Open /buy-credits (see how to open Buy Credits). The page header shows your current total alongside the tier you are about to purchase, so you can sanity-check before committing. After a successful purchase, the total updates within a second.

If the number looks wrong

  • Refresh the page once. The sidebar widget loads at mount; an old tab can show a stale number.
  • Check if you are signed in as a team member — team members see the owner's shared pool, not their own credits.
  • Compare against the topmost row in Credits History — the Balance column there is the ground truth.
  • If they still disagree, the cache is stale; log out and back in and the pill will resync.
The sidebar pill shows "Credits" without a number for a brief moment on first load while the balance fetches. We deliberately hide a "0 Credits" flash to avoid alarming you during the sub-second loading window.