What happens to my results after the 15-day retention window?

Past the 15-day mark, a Valid Email Checker bulk task transitions from "fully available" to "Deleted" on your dashboard. The change is irreversible on our side. Knowing exactly what stays and what is gone helps you plan around the cleanup. The 15-day retention policy is the trigger for the cleanup we describe below.

What gets deleted

• Every per-address row in our verification_results table for the task. This includes the address, the status, the confidence score, the flags, and any preserved original-data columns.
• The original list file stored in the email-lists bucket. The CSV or TXT you uploaded is removed from object storage entirely.
• Any failed-emails file from a partial-failure task is also removed.

What stays

• The verification_tasks row, including the task ID, task name, total email count, creation date, and final status.
• The summary counts — how many Safe, how many Invalid, how many Catch-All, and so on for each status. These are written to the task row when the task completes and remain available for charts.
• The results_deleted_at timestamp, which marks when the cleanup ran.
• Your Credits History entries — the deduction for the task and any refunds remain in the ledger permanently.

How the dashboard reflects the change

On the Uploads & Results page, the task row now shows a gray Deleted badge in the Status column instead of green Completed. The View Results link still works and opens the detail page, but the page now shows a notice that the raw results have been cleaned up after the retention window. The donut chart and status percentages remain visible from the saved summary counts. The export controls are replaced with the cleanup notice. There is no way to re-download the list at this point.

If you need the results again

Re-upload the same source list and run a fresh task. Credits will be charged again as if the list were new (we do not de-dupe across tasks). For lists that change rarely (a stable customer master, a long-running newsletter), download the cleaned file the first time and store it in your own systems — that file is yours to keep indefinitely, regardless of what happens on our side.