How do I invite team members to my account?
Team management lives at Account Settings → Team. The account owner (whoever signed up) can add additional members who get their own logins and verify emails against the shared credit balance. The invite flow is direct — no "click this link to accept" round-trip. The owner generates the invite from the dashboard, the system creates the team member's account immediately with a system-generated password, and the new member receives an email with their login email + temporary password. They can sign in right away.
Inviting a member
- Open Account Settings → Team in the dashboard.
- Click Invite Members.
- Enter one or more email addresses (you can invite multiple people at once). Each one needs a different email — the system rejects duplicates and rejects your own email (you can't invite yourself).
- Click confirm. For each address, the system:
- Generates a secure random password locally in your browser.
- Calls the
create-team-memberedge function to create the account. - Sends an email to that address with the login email and the generated password.
The new member can sign in immediately with those credentials. They should change the password from their own Security tab as soon as they log in — the generated one is a temporary measure to bootstrap the account.
What team members can do
- Verify single emails from the dashboard — credits come from the shared pool.
- Run bulk uploads — same shared credit pool.
- Connect their own integrations to ESPs/CRMs (Mailchimp, HubSpot, etc.) and verify lists through them.
- View their own verification history.
- See the shared credit balance (read-only).
- Manage their own profile and security settings (password, 2FA, sessions).
What team members cannot do
- Purchase credits — the Buy Credits sidebar item is hidden for team members.
- Generate API keys — the Developer sidebar item is hidden for team members. API access is owner-only because keys are tied to the parent account.
- Manage billing or payment methods — Billing & Payments tab is hidden.
- View or download invoices — Invoices tab is hidden.
- Invite other team members — only the owner can invite. The
create-team-memberfunction explicitly rejects team-member-initiated invites. - Change account-level settings — subscription management, auto-refill, low-balance alerts are all owner-only.
Credit accounting and accountability
Every verification — single, bulk, integration-driven — logs which team member ran it. The audit trail is complete:
- In Credits History, every row shows the team member who triggered the credit movement.
- In Uploads & Results, bulk task rows show the team member who started each task.
- In the Team tab, you can see member-level activity (signin times, last seen, member-by-member usage).
Team members can see their own tasks and download their own results. As the owner, you can see everyone's tasks and downloads on your shared account.
Removing a member
Click the delete icon next to the member's row on the Team page and confirm. Their access is revoked immediately:
- They cannot sign in any more.
- Any integrations they connected stop working immediately (verification jobs in progress complete; new jobs blocked).
- Their verification history remains on the account for your audit records.
- The shared credit balance is unchanged — you do not get a refund for credits they consumed before removal.
Common questions
Can I limit a team member to a specific monthly credit allowance?
Not currently. All team members draw from the same shared pool with no per-member sub-limit. Per-member quotas are on the roadmap; if this is a hard requirement for your team, email support@validemailchecker.com so we can prioritize it.
Can a team member become an owner?
Account ownership is tied to the original signup record and not transferable in the dashboard today. If you genuinely need ownership transferred (departing founder, role change, etc.), email support@validemailchecker.com and we can handle it manually after verifying identity on both sides.
How many team members can I have?
No hard limit. Add as many as you need. There is no per-seat pricing — you pay only for credits consumed, not for the number of users on the account.
Can team members see my saved cards?
No. The entire Billing & Payments tab is hidden for team members. They can see the shared credit balance (read-only) but never any payment-method details.
What does the team member see in their dashboard?
A pared-down version of the owner dashboard: Overview, the verification surfaces (Single, Bulk Upload, Uploads & Results), Integrations, Credits History (read-only), and Account Settings (Profile + Security only). No sidebar links for Buy Credits, Developer, or Billing.
Next steps
Related questions
Still stuck? Email support